The College of Foot Health are committed to ensuring that your privacy is protected and that we fully comply at all times with the General Data Protection Regulation (GDPR), the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR) and all other applicable legislation.
1. The information we collect and how we use it
When you enquire about our products and services we need to know your name, address, delivery address, email address, and, if ordering, your credit card number, expiry date and CSV. We do not store any credit card details and none are held on file. We gather this information to allow us to process your registration and any orders you may make. The relevant information is then used by us to organise delivery and to communicate with you on any matter relating to the provision of our service.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. We may contact you by mail, email or telephone to ask you for your feedback and comments on our products and services.
We may also wish to provide you with information about any other service or products we think may be of interest to you, but we will not do so without your express written consent. If you would rather not receive this information, please email firstname.lastname@example.org or send a letter to the COFH, 150 Lord Street, Southport, PR9 0NP, UK. You can also unsubscribe from our contact list at any time by replying to a marketing email or newsletter by clicking the word “unsubscribe”.
We may also want to provide your information to our carefully selected trusted partners whose products or services we believe will complement your membership experience and which may be of interest to you, but we will not do so without your express written consent. If you would rather not receive this information, please either email email@example.com or write to the COFH, 150 Lord Street, Southport, PR9 0NP, UK.
2. Keeping your data secure and how we protect your information
Sending information over the internet is not always guaranteed as completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk.
We have procedures and security features in place to keep your data secure once we receive it. The COFH website uses a Digital Certificate from Comodo. The digital certificate is a form of identification is used to encrypt online data/information. Our secure server software uses the digital certificate to encrypt your credit card number. The encryption process takes the characters you enter and converts them into bits of code which are then securely transmitted over the internet. We also keep your information confidential. The internal procedures of the COFH cover the storage, access and disclosure of your information.
3. Updating your details
If any of the information that you have provided to us changes, for example if you change your name, address, telephone number or email address please either email us at firstname.lastname@example.org or send a letter to the COFH, 150 Lord Street, Southport, PR9 0NP, UK.
We will contact you in advance of renewal date(s) inviting you to renew your membership/subscription(s).
6. Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
7. Your consent
8. Marketing Permissions
The College of Foot Health will send you from time-to-time information by post, email and telephone but we will not do so without your express written consent. If you do not wish to receive any further email, post or telephone calls from us please email: email@example.com. Please ensure you include your full name and address as well as membership number if applicable.
9. Links to other websites
iocp.org.uk and some email communications may contain links to other websites.
10. How to contact The College of Foot Health
11. Changes to this Policy